Workshops That Drive Value
See and experience how to discover, visualize, and map IT and business service dependencies to your critical IT Assets.
Onsite, Three to Five-day Strategic Discussions & Whiteboard Sessions
The FireScope Workshop is an onsite, three- to five-day strategic discussion and whiteboard session focused on identifying your company’s business and security challenges. FireScope experts customize the session to meet your company’s specific areas of interest, goals, and business objectives which may include:
ITIL® Change Management
Identify the impacts of changes on dependent Configuration Items (CIs), changes that are unauthorized and status needed for change transition
ITIL® Service Catalogue
Show all the current state relationships needed to build a service portfolio
ITIL® Configuration Management
Run a network discovery job and create a baseline of related CIs to integrate into your CMS/CMDB
ITIL® Availability Management
Identify single points of failure on a business service
Application Support
Gain an end-to-end understanding of applications and business services – even those that are a combination of on-site and cloud-based or span multiple data centers
ITIL® Service Level Management
How to use service maps to logically visualize IT dependencies to decide SLOs/OLAs
SecOPs
How Security teams can use service maps to validate that firewall rules are working correctly, to trouble-shoot suspicious activities, investigate rogue devices and application micro-segmentation projects
