Workshops That Drive Value

See and experience how to discover, visualize, and map IT and business service dependencies to your critical IT Assets.

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Onsite, Three to Five-day Strategic Discussions & Whiteboard Sessions

The FireScope Workshop is an onsite, three- to five-day strategic discussion and whiteboard session focused on identifying your company’s business and security challenges. FireScope experts customize the session to meet your company’s specific areas of interest, goals, and business objectives which may include:

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ITIL® Change Management

Identify the impacts of changes on dependent Configuration Items (CIs), changes that are unauthorized and status needed for change transition

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ITIL® Service Catalogue

Show all the current state relationships needed to build a service portfolio

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ITIL® Configuration Management

Run a network discovery job and create a baseline of related CIs to integrate into your CMS/CMDB

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ITIL® Availability Management

Identify single points of failure on a business service

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Application Support

Gain an end-to-end understanding of applications and business services – even those that are a combination of on-site and cloud-based or span multiple data centers

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ITIL® Service Level Management

How to use service maps to logically visualize IT dependencies to decide SLOs/OLAs

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SecOPs

How Security teams can use service maps to validate that firewall rules are working correctly, to trouble-shoot suspicious activities, investigate rogue devices and application micro-segmentation projects

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What to Expect

Highly-Skilled Engineers

Hands-On Access to Emerging Technology

Customized Technical & Strategic Whiteboard Sessions

Best Practices

Expert Insight

Project Roadmap