FireScope and Pink Elephant Form Strategic Partnership To Help Customers Improve the Quality of the Services They Provide
Huntington Beach, CA – March 12, 2019 – FireScope, a market leader in providing cloud-based enterprise monitoring solutions, including CI discovery and service dependency mapping to customers, and Pink Elephant, an international knowledge leader in the field of business innovation and change management, today announced a partnership to resell, deliver and create a certification series around FireScope’s solutions. The partnership will help Pink Elephant’s and FireScope’s customers increase awareness around the quality of the business services they deliver and support to their line of business. Pink Elephant will also be a reseller of FireScope Secure Discovery and Dependency Mapping (SDDM) and Service Performance Manager (SPM) solutions.
“With the pace the market is moving, the successful companies will be those who build the right strategic partnerships to foster innovation, growth and customer value. We are very pleased to form a partnership with FireScope as FireScope’s SDDM supplements Pink Elephant’s service portfolio perfectly. With this solution, our customers will get additional transparency and insights into their applications, services, and processes and become ITIL aligned with regard to Change , Configuration , Service Level and Availability Management.”
Pink Elephant boasts a comprehensive portfolio of world class Business, Leadership and IT Service Management training programs, simulations and certiﬁcations. Their experience in the areas of ITAM and ITIL make highly certified instructors perfect for delivering FireScope’s Secure Discovery and Dependency Mapping (SDDM) as well as their Service Performance Manager application courses.
FireScope’s partnership with Pink Elephant will bring immediate value to Pink Elephant’s customers by giving them complete visibility into all of the assets, both known and unknown, that are on their network. With that complete picture and Pink Elephant’s innovative approaches to business change, their customers will see benefits in the areas of Change Management, Configuration Management, Service Performance Management and Asset Management; given a typical deployment is completed in less than 5 days.
“FireScope is proud to partner with a company like Pink Elephant, who has always been a leader in service and asset management and helping companies on their asset management journey.”
About Pink Elephant
Pink Elephant is a global thought leader in the IT Service Management industry with almost 40 years of experience. With advisory and IT services, Pink Elephant draws the best out of its clients, by translating knowledge and creativity of the people in these organisations into tangible results. Pink Elephant operates in more than 10 countries and assists organisations across the globe to create synergy between business and IT with our Training, Consulting, IT Support and Technology services.
To learn more about Pink Elephant and our full portfolio of Training, Consulting, IT Support and Technology services visit www.pinkelephant.co.uk or call +44 (0)118 324 0620
FireScope, an innovative SaaS based security, discovery, dependency mapping and performance monitoring software company helps Companies identify all of their technology assets, their inter-dependencies and maximize the business value of those assets. FireScope’s Secure Discovery and Dependency Mapping solution (SDDM) and its Service Performance and Analytics solution (SPA) are the first cloud based solutions built on a Big Data (NoSQL) platform delivering against the ITIL and ITSM frameworks.
FireScope Inc., has offices in Huntington Beach, Sydney, Dallas, Houston and London.