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Value for IT Directors

As an IT Director, your responsibility is to ensure that the business impact on outages and security issues are minimized. FireScope simplifies this task by providing an unparalleled view into the health and security of your infrastructure, and aids your employees in reacting to issues before the business is interrupted.

How can FireScope Help?

  • React to issues before they affect users.

    Because FireScope knows everything that’s going on within your infrastructure, you can be alerted when a performance threshold is reached, or a security event identified, buying you critical time to react.

  • An extensible on-demand platform.

    FireScope offers a powerful platform that was designed specifically for flexibility and extensibility. As your enterprise grows and introduces new technologies, FireScope seamlessly integrates the new sources of data with the existing aggregated intelligence to enhance the value of information provided.

  • Consolidate your solutions.

    A typical IT organization can utilize in upwards of fifteen point-solutions to attempt to identify and monitor the changing conditions within an infrastructure. FireScope aggregates the information and events detected by these point-solutions into a single, real-time dashboard. This decreases the time between detection of an issue and restoration of service.

  • Ensure rapid, simple, and effective implementations.

    FireScope was born from the frustrations of IT Operations professionals who struggled to make complex, disparate systems work together. Therefore, when developing FireScope, simplicity played an important role. As a direct result of this philosophy, the FireScope appliance is designed for rapid deployment with typical installations wrapping up in just a few days, rather than month-long deployment cycles. Once installed and deployed, FireScope requires no specialized training or dedicated staff, and is virtually maintenance free.

Make your life easier.

  • Bring new employees up to speed quickly and effectively.

    FireScope’s built-in collaboration features provide an easy and effective means for retaining the knowledge your employees have gained while working in your environment.

  • Improve team productivity.

    IT professionals typically spend between 65% - 80% of their day reading log files, checking KPI’s, diagnosing issues, and putting out fires. No one enjoys these tasks, especially IT professionals. FireScope centralizes all critical IT operational alerts and intelligence into a single, web-based portal, which frees up IT professionals to do what they’re trained and paid to do. As a result, root-cause analysis of these issues takes seconds instead of hours, allowing your IT professionals to focus their time on the business outcome of IT Operations.

IT Directors

    Quick Benefits
  • React to issues before they affect users
  • An extensible on-deman platform
  • Consolidate your solutions
  • Ensure rapid, simple and effective implementations

Additional Resources

How to Achieve Faster Incident Response and Problem Resolution

The key to faster incident response is knowledge. First you need to know exactly what’s down, as quickly as possible. And secondly, you need to know why it went down so you can focus your time and resources on solving the correct problem.