Value for System Administrators
How much time do you spend hunting down information to do your job? IT professionals typically spend between 65% - 80% of their day reading log files, checking KPI’s, diagnosing issues on systems and putting out fires. This is time no one enjoys, especially IT professionals. FireScope frees up this time by centralizing all critical IT operations alerts and intelligence into a single, web-based portal. As a result, root-cause analysis of issues takes seconds instead of hours, allowing you to focus your time on the business outcome of IT.
How can FireScope Help?
Faster root-cause analysis.
FireScope automatically correlates all of the information it receives to identify the cause of outages, security issues or performance degradation, eliminating the need to read through gigabytes of log files and checking performance counters on individual systems.
Be everywhere at once.
As a technology agnostic solution, FireScope can aggregate the data collected by any system, application, point solution or other networked device. In addition, third-party applications can be seamlessly integrated into the FireScope portal, giving you a single source for critical information and the tools necessary to restore normal services.
An extensible on-demand platform.
FireScope offers a powerful platform that was designed specifically for flexibility and extensibility. As your enterprise grows and introduces new technologies, FireScope seamlessly integrates the new sources of data with the existing aggregated intelligence to enhance the value of information provided.
No boring training classes.
‘Simplify’ was one of the central tenants around the development of FireScope, and carries through to the user experience, requiring little to no training for users. After all, difficult to use applications tend to become unused applications.
Make your life easier.
Be the first to know.
As FireScope identifies the early symptoms leading up to an availability, performance or security issue, FireScope immediately notifies you. This enables you to begin remediation before users are affected, dramatically reducing calls for support.
Spend your time more effectively, and more enjoyably.
No one likes reading log files or checking multiple systems individually to isolate an issue. This is especially true when users call repeatedly, asking when the problem is going to be fixed. FireScope eliminates these tedious tasks, enabling you to focus on remediation and restoring services.
Take a vacation and leave your cell phone behind.
FireScope’s built-in collaboration features provide an easy and effective means for recording what you’ve learned on the job and allowing you to enjoy your vacation without repeated calls from the office that begin with, "Quick question for you"...
System Administrators
- Faster root-cause analysis
- Be everywhere at once
- An extensible on-demand platform
- Be the first to know
Quick Benefits
Additional Resources
How to Achieve Faster Incident Response and Problem Resolution
The key to faster incident response is knowledge. First you need to know exactly what’s down, as quickly as possible. And secondly, you need to know why it went down so you can focus your time and resources on solving the correct problem.
© 2009 - FireScope, Inc. - Revolutionizing IT operations through an extensible Business Service Management framework.