Contain Costs and Optimize Spending

Organizations have always struggled with finding the right balance between costs and performance, and with the emergence of public and hybrid cloud options, this has only become more complicated. This is largely due to a lack of a consistent and reliable picture of how an organization's technology directly contributes to user experiences and revenue streams. As a result, business leaders are all too often forced to over spend on infrastructure.


FireScope Solves this Business Challenge By:

  • Aligning technology assets to the critical services and revenue streams they contribute to. This enables architects and executives to model the risks and potential rewards of cloud migration or cost containment strategies.
  • Integrating business metrics and technology, enabling organizations to understand the resource requirements needed to support customer experiences. This can then be predictively modeled with forecast data from sales and marketing to align investments with business growth.
  • Enabling a single view of services that spans traditional data centers and external cloud providers. This provides greater flexibility to migrate assets without concerns over how it will be managed.

Example Use Case: Microsoft Exchange Server


  • Headcount Changes
  • Outsourcing / Offshoring
  • Mergers & Acquisitions
  • New Projects or Business Units

Real-Time Input Metrics

  • LDAP User data for numbers of users / mailboxes
  • VM Guest Server metrics - Exchange Server
  • Storage utilization, allocation - NetApp
  • Volume of Incoming/Outgoing Email

Real-Time Derived Metrics

  • Technical Cost per Exchange User
  • Rate of Storage Consumption

Predictive Analytics

  • On what date does additional storage need to be purchased and online to meet growth?
  • How many VM Guest Servers running Exchange Server will be required in 6 months?


Rethink Capacity Planning

Most organizations take a siloed approach to capacity planning, evaluating storage, compute and network requirements independently. Unfortunately, today's highly complex infrastructures are highly interdependent and expansion of individual components can overtax its dependencies. Without adequate insight, most organizations get around this problem by overspending on every layer, wasting millions in the process.

FireScope's approach significantly reduces overspending by analyzing consumption of the service as a whole, spanning from user experiences to power and air and everything in between. By analyzing the resources required to deliver a complete user experience, FireScope can help organizations model capacity based on anticipated business growth. This approach also helps transform discussions between IT and the business in a way that boosts your organizational credibility and gets budgets approved.


  • Break down service utilization into what it take to deliver a user experience and project capacity based on forecasted business growth.
  • Incorporates every layer of the stack, from user experience (kb of delivered html payloads) to application tier (memory, cpu, transaction queue limitations, distribution of load) to network (internal and external) to storage (gig used per 1,000 transactions).
  • Genetic algorithms can identify previously unknown relationships between resources to identify key points of congestion or capacity bottlenecks.


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The purpose of this white paper is to help organizations craft a business case for the automation of event and incident management using FireScope Unify/Stratis and Service-Now. This process begins with an assessment of the current state to establish a baseline for Doing Nothing, followed by an evaluation of where the organization expects to be in 12 months. For each section, key factors around incident management, employee utilization and planning will be evaluated. Where appropriate, current industry averages are used to provide guidance. Get it now.

Disrupting the Monitoring Cost Model

CEOs don't want to spend less on IT; they want to spend smarter. When considering the various ways that IT can spend smarter, three categories emerge: People, Process and Technology. People are unpredictable, and most organizations have already been pressing their staff to work harder and harder since the global financial crisis in 2008, so any new push is likely to have limited gains and be short lived. Process re-engineering may show some gains, but organizational resistance to change can reduce the potential return. The final category offers the best return from investment.

To drive down costs most effectively you've got to go to the heart of the matter and change the technology, which acts as a multiplier by making processes and people more efficient. FireScope's SaaS delivery model, combined with unprecedented breadth, depth and scale, offers the best path to driving down TCO. Operators gain better insights into application health, enabling them to respond more effectively to evolving issues and threats, while eliminating the need to maintain hundreds of servers dedicated to monitoring.



Reclaiming Unused Resources

While automation and self-service IT have radically reduced the time it takes to implement new services, an often ignored challenge is how to effectively recapitalize resources that are no longer being used. Quite often, projects are completed or cancelled and the compute and storage components brought online to support it are simply left on. These ghost resources continue to consume power and air, IT continues to troubleshoot issues on them, and additional capacity must be purchased for new projects. It adds up to millions in waste that could be avoided.

FireScope can help your organization save considerable time and money by identifying resources that can be reclaimed without impacting your critical services. With over 20+ native data collection methodologies, including API-level access to VMware, NetApp and others, the solution can track the actual utilization of your infrastructure and identify which assets have little to no utilization. This information can either be sent via notification to operators to make the decision to decommission or the solution can use its many integration partners to automatically trigger re-allocation. As a result, you can reap the benefits of self-service IT operations without suffering from its weaknesses.


  • Native discovery identifies compute and storage resources deployed through automation, applies best practice monitoring.
  • Event analysis engine identifies assets that are consistently under-utilized, triggering notifications to operators or reclamation functions in automation platforms.
  • Built-in reporting engine provides long-term analysis of utilization and costs, helping architects and leadership to find new opportunities for cost optimization.