FireScope Support
FireScope is committed to ensuring the success of your deployment, offering two levels of support and full access to the FireScope Support Portal, which features online chat with support engineers and an extensive knowledge base of troubleshooting, how to and best practice articles. To open a support ticket, click here. If you do not have an account for the FireScope Support Portal, please contact your FireScope Account Executive or reseller contact.
- 9:00 A.M. - 5:00 P.M. (Central Standard Time) Telephone Support.
- Up to 2 Support Site Accounts
Standard Support
- 24x7 Telephone Support with 4 Hour Guarranteed Response.
- Up to 5 Support Site Accounts
- Solution Assurance
Premium Support
Login to the FireScope Support Portal
FireScope - 'fi(- &)r 'skOp - A light-mapping instrument, invented by a diamond dealer, designed to make the smallest imperfections of a diamond visible to the naked eye. At FireScope, we believe that a pristine network is as valuable as a diamond, and that any threat or imperfection should be made visible to the naked eye.
© 2007 - FireScope, Inc. - Revolutionizing IT operations through an extensible Business Service Management framework.
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Related Links
- FireScope Firsts in IT Service Management
- Four Ways to Easily Expand FireScope's Capabilities
- FireScope's 3-Dimensional View of IT Operations
- FireScope's Application Aggregation - Enhance the Effectiveness of Your Point Solutions
- FireScope's Flexible Advantage - Logically Group Assets to Fit Your Unique Needs
- FireScope’s Flexible Data Collection Methods