FireScope Support
FireScope is committed to ensuring the success of your deployment, offering two levels of support and full access to the FireScope Support Portal, which features online chat with support engineers and an extensive knowledge base of troubleshooting, how to and best practice articles. To open a support ticket, click here. If you do not have an account for the FireScope Support Portal, please contact your FireScope Account Executive or reseller contact.
- Next Day Guaranteed Response.
- 9:00 A.M. - 6:00 P.M. (Central Standard Time) Telephone Support.
- Up to 2 Support Site Accounts
Standard Support
- 24x7 Telephone Support with 4 Hour Guaranteed Response.
- Up to 5 Support Site Accounts
- Solution Assurance
Premium Support
Login to the FireScope Support Portal
© 2009 - FireScope, Inc. - Revolutionizing IT operations through an extensible Business Service Management framework.