FireScope Support

FireScope is committed to ensuring the success of your deployment, offering two levels of support and full access to the FireScope Support Portal, which features online chat with support engineers and an extensive knowledge base of troubleshooting, how to and best practice articles. To open a support ticket, click here. If you do not have an account for the FireScope Support Portal, please contact your FireScope Account Executive or reseller contact.

Bend Over Backwards Support from FireScope

    Standard Support

  • Next Day Guaranteed Response.
  • 7:00 A.M. - 7:00 P.M. (Central Standard Time) telephone, e-mail or FireScope's Support Portal
  • Up to 2 Support Site Accounts

    Premium Support

  • 24x7 Telephone Support with 4 Hour Guaranteed Response.
  • Up to 5 Support Site Accounts
  • Solution Assurance

 

Login to the FireScope Support Portal