In today's highly commoditized technology environment, the planning and execution of your technology have become critical to differentiating your brand from your global competitors. This has driven organizations to constantly seek out faster ways to bring new products to market, drive better quality experiences for customers; all while driving down the costs of delivering these customer experiences. Unfortunately, many organizations are handicapped by legacy management platforms that don't deliver the insights they need.
Leading technology organizations across the globe are turning to FireScope to help them shift their view of technology away from purely technology metrics locked in silos and toward a user and business oriented model. With FireScope, these organizations have better insights into how technology performance and incidents are affecting customer experiences, and prioritizing efforts based on their impact on the business. Furthermore, these organizations are able to accomplish all of this at a fraction of the effort and costs of traditional enterprise management solutions due to FireScope's unique approach to delivery, extensive use of automation and an Enterprise Service Bus (ESB) that simplifies aggregating data from custom-built architectures. FireScope also leverages business data to help align capacity planning with forecasted business growth and enabling IT leaders to develop better business justifications for projects and budgets.
FireScope has extensive experience with YellowPages, Sony Computer Entertainment, TribalDDB and others in the technology space. These organizations rely on FireScope to help them better understand technology performance through the eyes of their customers and business partners, identify issues earlier and respond more effectively.
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