Realize a Service-Aware CMDB with FireScope DDM
Imagine what you could achieve if your CMDB was service aware, always up to date and required no effort to keep up. That’s the power of FireScope Discovery and Dependency Mapping.
- Make your CMDB Service-Aware. Enhance your Cherwell Service Management or ServiceNow Configuration Management Database (CMDB) through automated federation from FireScope DDM.
- Eliminate Unknowns. All too often, organizations only realize the critical role of a server when it goes down. Only real-time dependency discovery can eliminate the fog of war in today’s constantly changing datacenter.
- Centralize to a Single Source of Truth. Discover service-endpoints and their dependencies by their network connectivity, then federate with Cherwell CMDB, with continual change monitoring to adapt as service topologies evolve.
- Transform Change Planning. Automated dependency discovery takes the guess work out of measuring the potential impact of a proposed change, and enables avoiding re-work or outages caused by mis-configuration.
- Simplify Incident and Problem Management. More accurate and deeper service configuration knowledge enables organizations to radically reduce the time it takes to identify, trace and respond to issues that are impacting your business and your users.
Compare FireScope DDM to the Competition