IT organizations spend untold hours every year, splicing together reports from disparate systems into order to develop a cohesive report on critical aspects of IT operations. No one likes performing these tasks; even once it's done there can be doubt as to the accuracy of the information. There has to be an easier way.
From detailed operational reports mapping performance against goals to fully functional, server-based Excel spreadsheets, FireScope provides IT leaders and their staff with visibility throughout their organization at any level of detail.
Utilizing data collected from virtually any networked asset (e.g. servers, applications, databases, network equipment, point solutions, etc.), users can create reports with drag-and-drop ease to analyze any aspect of IT operations over any period of time, including real-time using AJAX - such as creating "what-if" scenarios, forecasts, trending and analysis. This ensures high-performing executives can effectively drive strategy at all levels, improve decision making, and ensure better operational performance and execution.
The best way for IT professionals to get business leaders engaged in IT decisions is to speak their language. FireScope's Business Service Management capabilities takes the discussion beyond the underlying technology and gives you clear insight into the business impact of IT.
The key to true BSM is understanding the metrics business users employ to determine if IT is providing value, and linking these metrics and associated business services to IT infrastructure components. FireScope achieves this goal out of the box, freeing you to focus your time on enhancing the business outcome of IT.