Revolutionize the Way You Conduct IT Operations with Real-Time Visibility of IT Operations
The Problem
With the growing complexity of IT operations, it's becoming increasingly difficult for IT professionals and corporate leaders to develop a working knowledge of current conditions within their infrastructure. All too often, users provide the first notification of issues. And once an issue is identified, IT professionals can spend hours checking disparate point solutions, systems, application metrics and more to perform root-cause analysis - all while user services are still interrupted.
The Solution
FireScope offers organizations a single, web-based portal that aggregates all the relevant data from every networked asset in real-time, delivering actionable intelligence when it can do the most good.
A Single, Integrated Approach
Featuring a technology agnostic framework, FireScope Business Service Management appliances can use any networked asset, no matter what the geographical location, as a source for data, including servers, applications, network equipment, point solutions, point of sale systems, databases and VOIP systems. All of this data is processed in real-time by FireScope's business intelligence engine and filtered through a highly intuitive rules engine and delivered to the user through a fully customizable web portal. In addition, any third-party application can be seamlessly integrated into the FireScope portal, making it a one-stop source for the information and tools IT professionals need to perform their duties.
Best of Breed Ingredients
The same technologies that are revolutionizing the latest generation of web applications are key ingredients in the FireScope web portal. FireScope is designed using Service Oriented Architecture (SOA), includes Single Sign-On (SSO) capabilities, and the JSR-168 compliant J2EE portal enables seamless integration of third-party applications. All data is presented to the user in real-time using AJAX using interactive graphs and charts, tabular grids, Google Maps or your own custom interface elements.
The Business Impact of FireScope
- Gain early warning of potential issues, enabling IT organizations to take pro-active measures and avoid costly downtime
- Speed up root-cause analysis, reducing Mean Time to Resolution (MTTR) and enhancing confidence in IT.
- Increase efficiency of IT personnel by spending less time tracking down information and spending more time affecting the outcome of IT.
- Take the guess work out of planning the growth of IT and make the right purchases, at the right time.
Features At-a-glance
- Data can be pulled from any networked source, allowing users to mix and blend data as they please for an operational or business service view, instead of a siloed view;
- All data is updated in real-time using AJAX to deliver information when it is need most - before users experience issues.
- Virtually any third-party application can be seamlessly integrated into the FireScope interface.
© 2009 - FireScope, Inc. - Revolutionizing IT operations through an extensible Business Service Management framework.