Best Practice | Administration
The FireScope Unify appliance has a secondary interface specifically for administering the appliance itself. This interface can be accessed in one of two ways:
The default login credentials for this interface are as follows:
Username : admin
Password : password
We strongly recommend changing the the admin password at your earliest convenience.
Virtually all of your routine maintenance tasks for your FireScope appliance can be completed from this interface. Use the following links for more information.
Viewing Appliance system information
Rebooting your FireScope appliance
Backing up / Restoring your FireScope appliance
Configuring Time Zone Settings
Configuring Appliance Network Settings
Configuring FireScope to use a proxy server
Changing Appliance Configuration Admin Password
Follow these steps to change the Admin password for the FireScope Appliance Configuration interface.
Changing the Admin PasswordThis article walks you step by step through changing the Admin user's password in FireScope BSM
Checking Appliance StatusThe Appliance Status page displays a summary of information about the appliance and its administration.
Configure FireScope for Active Directory User AuthenticationConfigure FireScope to use Active Directory for user authentication.
Configuring Backup of Your FireScope ApplianceUse the Backup Settings tab in the Back Up and Restore task to configure the schedule and location for appliance backups. Click Save to save any changes made to this configuration.
Configuring FireScope to Use a Proxy ServerUse the following steps to configure your FireScope Appliance to use an HTTP proxy server.
Configuring Network Settings for Your FireScope ApplianceTo specify a static IP address for your FireScope appliance, use the following steps.
How to View FireScope Appliance LogsThe Appliance Logs page provides a window to view portions of log files on the appliance or to download the entire selected log. Use these logs to monitor appliance health, troubleshoot errors, and provide information for support personnel.
LDAP Authentication ConfigurationFireScope has the ability to use Active Directory for user authentication. Once configured FireScope will forward authentication requests to Active Directory for verification. This allows users to login to the FireScope Unify Appliance using their Active Directory username and password.
Scheduling a RebootThe Schedule Reboot page can be used to schedule a reboot for the appliance, or it can be used to reboot or shut down the appliance. Only one future reboot can be scheduled at a time.
Setting the Time Zone for Your FireScope ApplianceThis article describes how to set the correct time zone and time synchronization settings for your FireScope Appliance.
Updating Your FireScope ApplianceFireScope virtual and physical appliances include a fully configurable update feature that can automatically or manually download and install updates and new features.
User Administration | Adding a UserStep by step article on how to add and update FireScope users
User Administration | Deleting a UserStep by step article to show how to delete an existing user
Using the FireScope Appliance Data Collection ToolThe Collection Tool task is used to collect diagnostic information about the appliance and provide a downloadable file that can be submitted when requesting support on this appliance.
Viewing and Applying RollbacksThe View and Apply Rollbacks page is used to reverse appliance updates. The underlying structure of the appliance allows users to return appliance software to a previous state prior to a recent update performed on the Updates page.
Viewing System Information About Your FireScope ApplianceThe System Information page displays information about the appliance's hardware, disk usage, and installed software.
Your FireScope appliance has two Admin user accounts, one for the FireScope Unify interface and the other for the Appliance Configuration interface.
For step by step instructions on setting up Service Groups, managed Configuration Items and your service-levels, browse the FireScope Administration Guide.