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Popular Articles

Best Practice Guide to Using Discovery

This article describes how FireScope performs discovery and walks through the process of creating a discovery rule and adding new Devices either manually or through automation.

Best Practice Guide to Building Your Service Model

Unlike traditional monitoring solutions, where each of your IT assets is viewed in isolation, Business Service Management aggregates metrics from different assets to form a service-level view of how IT is supporting the business. Read this guide for tips and ideas on modeling your IT Services in FireScope.

Administering Your FireScope Appliance

The FireScope Unify appliance has a secondary interface specifically for administering the appliance itself.

Monitoring Your First Device or System

This series of guides will walk you through setting up FireScope to monitor your first device or asset.

Best Practices in Measuring IT Financial Impact

One of the aspects that separate FireScope from traditional monitoring is the ability to measure the financial impact of events. This guide will walk you through some of the ways you can calculate the financial impact of SLA's, SLO's and corporate policies.

Tips for Notifications of Events

Use these helpful tips to decide when and how you wish FireScope to send notifications or start remediation when critical events occur.

Commonly Used Scenarios for Using Actions

This best practice guide describes a few commonly used scenarios for Actions within FireScope. Useful for giving you ideas on how to get the most value from FireScope.

FireScope Data Collection Methods

Learn about the various ways FirScope can collect data from your networked assets, with links to step-by-step instructions on configuring data collection.


Attribute Browser

Want to learn more about configuring attributes for your Configuration Items? Then head on over to our Attribute Browser and get detailed information about parameters, usage and examples and more. Check it out



 


The FireScope Administration Guide

For step by step instructions on setting up Service Groups, managed Configuration Items and your service-levels, browse the FireScope Administration Guide.


Agent Install Guide

After you've downloaded one of the FireScope agents, use this guide to install and extend the agent.