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This article explains how to track any data changes.
CloningExplains how to clone a CI or RFC.
Creating a Change PlanThis article will explain the steps in setting up a Change Plan.
Creating a new Configuration ItemExplains how to create a Configuration Item(s).
Creating a RFCThis article explains how to create a Request for Change (RFC).
Exporting DataIn addition to web services, data can be published from the FireScope CMDB via XML file. This article explains the steps in order to export data.
Getting StartedExplains the four main processes to be performed to successfully deploy your FireScope CMDB.
How to create a Calendar NoteThis article explains how to add a Calendar Note.
Import from XMLTo import an XML source file containing information about CI's, use the following steps.
Live LinksThe Live Links feature enables real-time, attribute federation with third-party applications running MySQL, MS SQL or Oracle for their database (Other standard database engines will be available very soon).
Model FiltersModel Filters are logical groupings of CI Types, and serve a dual role - security and faster access to CI's. This article explains how to create/edit these Model Filters.
My DashboardExplains how to create a Dashboard Page.
Navigate Configuration ItemsYou can navigate Configuration Items in any of three ways, outlined in this article.
Orchestrate: How to edit an RFC layoutThis brief Tip outlines how to edit an RFC Layout in FireScope Orchestrate.
Receiving Notifications of ChangeThis article explains how to set up notification whenever new CI's are added, updated or deleted.
Web ServicesFireScope CMDB includes a web services interface that can be used by any third-party applications that are web services aware, to pull information out of the FireScope CMDB, or send fresh data in.
This diagram shows the process flow for Change Management.
List RFCs PageThe List RFCs page graphically displays the process flow for the RFC management.
Viewing the Change CalendarThe Change Calendar is a monthly calendar grid that displays all the RFCs and notes for that month.