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"Most Easily Administered CMDB" in 2011 CMDB Radar Report
FireScope Analytics Gives Decision Support in Real Time
CIO Update - 14 BSM Service Providers to Watch
FireScope Delivers Converged Management and Automation for FlexPod for VMware
Appliance Deployment Solution Provider FireScope Earns the Title as 'Most Easily Administered CMDB' in EMA Radar
Forrester Research - Who's Hot in Business Service Management
Rated "Vendor to Watch" in 2010 BSM Radar Report
CRN - 25 Coolest Emerging Vendors Of 2009
Rated "Strong Value" in 2010 BSM Radar Report
Information Week - Startup of the Week
"And, finally, the executives can visit your operations center, and actually smile."
"From a usability perspective, Firescope has worked hard to make it easy"
"No one is more committed than FireScope to delivering cost effective Unify SI"
Dallas Business Journal's 2009 Best Places to Work Award
"FireScope is pushing the concept of mashups for IT management"
- Next Steps
- Download Unify Trial
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FireScope Business Service Management : Enterprise-Edition
Single-pane, real-time managementof the business impact of IT Operations
The FireScope Business Service Management Enterprise-Edition platform provides enterprises with an extremely flexible, technology-agnostic dashboard to ensure that you're getting the maximum value from your investment by aligning technology with business success. FireScope's BSM: Enterprise-Edition consolidates all of the resources IT members need to ensure optimal delivery of IT services and align IT with business objectives, all in real-time. Delivered in the form of rapidly deployable appliances, with FireScope's solutions businesses can begin receiving value on their investment from day one.
The FireScope Business Service Management portal provides clients with an extremely flexible, real-time platform for consolidating all of the resources IT members need to ensure optimal delivery of IT services and align IT with business objectives.
With FireScope, everyone from C-Level officers to system administrators can track up-to-the-second key performance metrics, business metrics, spot emerging trends and make faster IT operations decisions. By combining application aggregation, analytics, end-user dashboards and tools for collaboration in one plug-and-play appliance, FireScope can be deployed at a cost that is at least 80% less than other approaches to Business Service Management and IT Operations Management.
Deployment
Following its central theme of simplicity, FireScope is delivered as either a virtual or physical appliance, eliminating significant time and costs involved in deploying traditional solutions. Optimal performance is ensured, as it runs on a JeOS or Just Enough Operating System and rigorously tested hardware. Pricing is straight forward, simply choose the appliance or appliances that match the workload for your environment and any remote locations you want included, and then select from two support plans; no hidden fees or "optional" add-ons that are in reality core features.
Once deployed, configuration and daily usage are designed around simplicity and flexibility, with no need for an army of consultants or disruptive change to how you run your business. This self-service nature is among the primary reasons clients choose FireScope, enabling FireScope to adapt to changing business requirements and continue delivering value long after it enters service.
What is Self-Service BSM?
- The pre-built virtual machine or physical appliance saves you days by eliminating more than half the work required to prepare the OS and install traditional solutions.
- The time needed to configure your monitored assets is drastically shortened from days to hours due to automation in the form of discovery, a SNMP walker/browser and a library of prebuilt templates.
- Highly intuitive wizards, inline help for every form and best practice tips on every page make FireScope accessible to any level of user. This virtually eliminates the need for expensive consultants or boring training sessions.
- Monthly maintenance is reduced from days to mere minutes by the upgrade/rollback functionality and easily controllable dashboard. FireScope's dashboard web browser makes necessary system maintenance tasks a breeze, and can even be configured for automatic processing.
- Even the sales process features self-service, enabling businesses to purchase FireScope 24-hours a day, with no need to wait on unresponsive sales personnel or endure another up sell pitch.
The FireScope Business Service Management portal provides clients with an extremely flexible, real-time platform for consolidating all of the resources IT members need to ensure optimal delivery of IT services and align IT with business objectives.
With FireScope, everyone from C-Level officers to system administrators can track up-to-the-second key performance metrics, business metrics, spot emerging trends and make faster IT operations decisions. By combining application aggregation, analytics, end-user dashboards and tools for collaboration in one plug-and-play appliance, FireScope can be deployed at a cost that is at least 80% less than other approaches to Business Service Management and IT Operations Management.
Deployment
Following its central theme of simplicity, FireScope is delivered as either a virtual or physical appliance, eliminating significant time and costs involved in deploying traditional solutions. Optimal performance is ensured, as it runs on a JeOS or Just Enough Operating System and rigorously tested hardware. Pricing is straight forward, simply choose the appliance or appliances that match the workload for your environment and any remote locations you want included, and then select from two support plans; no hidden fees or ŇoptionalÓ add-ons that are in reality core features.
Once deployed, configuration and daily usage are designed around simplicity and flexibility, with no need for an army of consultants or disruptive change to how you run your business. This self-service nature is among the primary reasons clients choose FireScope, enabling FireScope to adapt to changing business requirements and continue delivering value long after it enters service.
What is Self-Service BSM?
- The pre-built virtual machine or physical appliance saves you days by eliminating more than half the work required to prepare the OS and install traditional solutions.
- The time needed to configure your monitored assets is drastically shortened from days to hours due to automation in the form of discovery, a SNMP walker/browser and a library of prebuilt templates.
- Highly intuitive wizards, inline help for every form and best practice tips on every page make FireScope accessible to any level of user. This virtually eliminates the need for expensive consultants or boring training sessions.
- Monthly maintenance is reduced from days to mere minutes by the upgrade/rollback functionality and easily controllable dashboard. FireScope's dashboard web browser makes necessary system maintenance tasks a breeze, and can even be configured for automatic processing.
- Even the sales process features self-service, enabling businesses to purchase FireScope 24-hours a day, with no need to wait on unresponsive sales personnel or endure another up sell pitch.
- Performance and Security Monitoring
- Web Interface Features
- Reporting Features
- Deployment Features
- Support Options
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White Papers
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Agile BSM Solutions Speed Alignment of IT and Corporate GoalsThis white paper provides a high-level overview of what Business Service Management is, the value it delivers to business, as well as a summary of the biggest hurdles businesses face when trying to achieve BSM. |
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Force Multiply Your Headcount with Web 2.0 TechnologiesYour company has at its disposal a wealth of facts and knowledge gained through years, even decades, of collective experience. The challenge is to make this information easily accessible and, more importantly, actionable for employees at every level. This white paper will describe how Web 2.0 technologies can dramatically enhance productivity and bring new employees up to speed faster. |
Data Sheets
FireScope BSM Business-Edition Data Sheet
FireScope BSM Enterprise-Editions are delivered as an appliance, meaning there are no pre-existing requirements for deployment. And because everything is already pre-installed on the appliance, you're halfway to BSM bliss.
C-Level Officers
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IT Directors
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System Administrators
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Users / Employees
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People are tired of overly complex, over-priced solutions offered by the Big-4, yet don't want the headaches and risks that come with Open Source offerings. This simple statement describes the genesis of FireScope.
Simplicity guides every aspect of FireScope, the company as well as the solutions we create. After all, FireScope was founded by IT professionals frustrated with traditional solutions that are too complex, too hard to use and require too much time and effort. As a direct result, FireScope commits extraordinary time and effort on making our solutions as painless and stress-free as humanly possible. No other solution on the market is as easy to deploy, easy to use and easy to maintain.
BSM Has Never Been Easier to Deploy
Beyond the solutions themselves, FireScope Sales and Support also embrace simplicity. Unlike traditional solutions, there are no hidden fees for essential features, no nickel and dime charges such as charging for each user, and no salesmen wearing too much cologne. Instead, FireScope offers clear and concise pricing that is a fraction of the competition and two easy to understand support programs.
Simplicity Throughout
- FireScope BSM delivered as virtual or physical appliances, with all software pre-installed for an instant on experience.
- Initial setup and configuration utilizes wizards and contextual help, so there's no need for expensive consultants.
- Dashboards and administrative interfaces designed to be highly intuitive to be accessible for users of any experience level.
- Routine maintenance, backups and upgrades can be automated through simple, web-based forms.
- Single-page, easy to comprehend pricing model with no nickel and dime fees.
- Two easy to understand support programs backed by dedicated, highly experienced staff.
The Danger of Too Many Vendors
- Additional work to diagnose issues
- Inconsistency in reporting
- Additional maintenance requirements
- Increased support costs
- Communication gaps throughout IT
- Inadequate strategic visibility
Studies of IT organizations of various sizes have proven that the number of vendor solutions being utilized dramatically impacts incident response times and efficiency. Businesses utilizing monitoring and management solutions from more than eight vendors are no more effective than organizations with two or less, due to the sheer complexity introduced by so many disparate, potentially overlapping solutions.
FireScope's Business Service Management solution is designed around Enterprise Service Bus technology, enabling over eleven data collection methods out of the box along with an easy path to expansion for new or proprietary technologies. This makes it easy for any organization to aggregate events and metrics from all of their disparate assets and monitoring solutions into a single, real-time interface.
Technology is just the beginning of FireScope's aggregation capabilities. In addition, key business metrics from Point of Sale systems, finance applications or ERP solutions can be collected by FireScope and aligned with technology metrics to put technology in a business context. This not only helps IT professionals better prioritize projects and work, but improves communication with the rest of the business. For the first time, organizations can truly run IT as a contributor to the business, not just another cost center.
