FireScope Stratis Overview

FireScope accomplishes in a single, cloud-based product what the complex monitoring suites from the Big-4 (BMC, IBM, HP, CA Technologies) have been promising but ultimately failed to deliver; namely a single platform for monitoring critical business services across your entire, global enterprise.

IT's needs have changed. Just knowing what's up and what's down isn't sufficient. Instead, today's enterprise needs the means of quickly diagnosing customer impacting issues, prioritize them based on business impact, and get to root-cause in seconds. FireScope accomplishes this and more.

Technology is a fundamental ingredient in business success, yet few organizations fully understand and communicate the value technology that delivers on a daily basis due to the limitations of most enterprise management solutions. While availability and technology performance are important, technology ideally should be viewed and managed from the perspective of how it enables the business to achieve its larger goals.

FireScope Stratis helps organizations maximize the business value of their technology by blending business kpis with technology metrics and applying real-time, historical and predictive analysis from a single, Big Data platform. With this highly extensible platform, you need only collect the data once and use it for a variety of use cases ranging from service troubleshooting to complex IT-Business analytics.

FireScope Helps Improve The IT-Business Relationship By:

  • Communicating the ongoing value that IT provides to the business to every level (CxO, Business Line Owners, and IT).
  • Quantifying the real-time financial impact and effectiveness of business services provided by IT.
  • Minimizing the effect of outages and degradations of services, and help ensure that IT resources are allocated based on business priority.
  • Offering best practice process and organizational improvements to enable IT to better align with the business.
  • Providing insights into business services that allow for process and cost optimizations.
  • Predictively analyzing service capacity with regard to business growth to prevent business interruptions.

One platform, many benefits:

  • Automatically map service dependencies via network traffic analysis and automatically apply best practice monitoring.
  • Identify, trace and repair business impacting problems faster, more effectively - all from a single interface.
  • Gain real-time, historical and predictive analytics on IT services and their related business outcomes.
  • Automate many tedious and repetitive monitoring tasks, enabling IT professionals to focus on key IT projects.
  • Identification of advanced threats to user experiences faster and know which services are impacted and the potential financial impact to the business.
  • Realize more efficient prediction of infrastructure capacity requirements to avoid over spending.
  • Gain insights into business services that allow for process and cost optimizations.
  • Integration with many popular Service Desk solutions improves collaboration between IT Operations and Service Desk teams.
  • Communicate the ongoing value that IT provides to the business to every level (CxO, Business Line Owners, and IT).

The Easiest Path to Transforming IT from Cost Center to Key Business Partner

  1. SaaS-based delivery eliminates long, complex installation projects and enables you to start realizing value on day-one.
  2. Automatically discover your critical IT services and their dependencies via network traffic analysis.
  3. Synchronize changes with your CMDB to ensure all of IT is on the same, up-to-date page.
  4. Automatically apply best practice monitoring across the service stack.
  5. Leverage user experience monitoring and business metrics to identify which infrastructure events or service degradations are impacting your users or the business.
  6. As business impacting events occur, automate the process of generating incidents in best of breed Service Desk solutions, populated with extensive details and metrics to improve first-time remediation efforts.
  7. Build business value dashboards that clearly communicate the value IT delivers to the business and change the tone of conversations between IT and the rest of the business.
  8. Use drag-and-drop, advanced IT operations analytics to refine your long-term strategy for IT.


One Platform, Many Use Cases

Business Owners, Line of Business Heads

Business owners know that technology delivers value, but possess little to no visibility into precisely what that value is. Traditional IT reporting such as SLAs only focus on how often IT didn't fail. With FireScope Stratis, technology performance is communicated in terms that business leaders can easily understand and promotes better communication between IT and the business.

  • Transparent, real-time view into the health of the technology services supporting each line of business.
  • Insight into the financial implications of performance and availability issues.
  • Improved visibility into how technology investments are supporting business growth.


Business Analysts

FireScope Stratis' ability to blend business and technology data and apply historic, real-time or predictive analysis is uniquely suited to provide business analysts - both inside and outside IT - with new insights with a minimum of effort.

  • Ability to gather virtually any data from any source, without writing code.
  • Real-time, historic and predictive analytics capabilities.
  • Drag and drop report writing as well as dozens of complex analytical algorithms.


IT Management

The rich analytics capabilities available in FireScope Stratis enable IT management to gain fresh insights into exactly what is required to deliver user experiences, and to model future requirements based on business growth.

  • Improved communication and collaboration with business owners.
  • Consistent, accurate IT-business analytics across all teams.
  • Visibility into user perception and business outcomes to communicate and drive the business value of technology.


IT Engineers & Specialists

Most organizations utilize a dozen or more point solutions to manage their critical environments, forcing IT professionals to consult at least a half-dozen interfaces to troubleshoot a single issue. With FireScope Stratis, all this can be performed from a single interface, simplifying incident response and putting an end to the blame game.

  • Line of sight between personal efforts and business outcomes and goals.
  • Proactive alerting of service performance degradation, enabling response before users are impacted.
  • Root-cause in 2-clicks enables more time for business driving projects.


Mouse over any of the sections below to learn about the unique architecture and capabilities of FireScope Stratis.


An important differentiator for FireScope Stratis is its ability to collect both unstructured and structured data that exists within our customers' domain and then transform that data and relate it to their critical services. Subscribing to this data, which may reside in custom-built or proprietary applications, into management dashboards has traditionally been either impossible or required significant professional services. Until now.

  • Over 20+ native data collection protocols, including SNMP v1-3, optional agents, Syslog, User Experience Checks, Key API integrations and more.
  • Built from the ground up on a true Enterprise Service Bus platform, enabling unsurpassed capabilities to subscribe to any data source.
  • Opens data integration to the data streams in your world, while other products simply say "Sorry we don't support collection from that data source."
  • Flexible architecture of ESB means that future expansion is easily supported.
  • Data integration is achieved through web-based configuration, without costly custom programming to integrate ESB data sources.


While many solutions claim to be enterprise scale, the fact is that most monitoring and management solutions are designed around a relational database (e.g. Oracle, MySQL, MS SQL), severely limiting realistic scalability, performance and their ability to effectively analyze incoming data. Big Data, or NoSQL, technologies get around these issues by fundamentally changing the way data is written, read and indexed. FireScope Stratis is the only Enterprise management platform that leverages Big Data, providing the solution with capabilities no other solution comes close to. Learn more

  • All incoming data is normalized and stored in single Big Data repository, enabling analysis across technology, geographical and vendor silos.
  • Incoming data is processed in a distributed manner across multiple application servers, enabling the solution to manage extremely large environments without a performance penalty.
  • In addition to storing historic data, FireScope Stratis also calculates multiple trends for each attribute, enabling new possibilities in capacity or predictive analytics.

In FireScope Stratis, all data is written as rich objects stored in hierarchical documents. These documents use a flexible schema and can change dynamically as the data itself changes, and that flexibility enables FireScope to collect any type of data, regardless of format and size. This means that all data captured by FireScope can be analyzed against one another, regardless of the methodology of data collection or the format of the data, enabling more sophisticated event analysis. Furthermore, MongoDB offers the most advanced query capabilities of any document database in existance today. In other words, FireScope Stratis has the same complex analytical capabilities that Facebook uses to analyze the behavior patterns of its hundreds of millions of users.


By mapping each asset and application with the critical services they contribute to and applying analysis in a way that takes these dependencies into account, FireScope can help organizations identify, respond and resolve service-impacting events faster and more effectively.

  • Technology assets are aligned to the critical services and revenue streams they contribute to for more meaningful analysis of performance.
  • User experience metrics are correlated with real-time data from the underlying technology, helping users understand the ripple effects of an event on users and customers.
  • Events generated by downstream dependencies are suppressed to prevent alert storms. For example, if a switch goes down you don't need alerts raised on every device connected to it. Instead, FireScope sends a single alert that describes the outage and which services are being impacted.
  • All of IT gets on the same page, eliminating the potential for the blame game.


The possibilities are endless to what can be done with the actionable intelligence generated by FireScope.

  • Highly customizable dashboards enable everyone from the CIO to system engineers get the visibility they need using the latest HTML5/CANVAS technologies.
  • Extensive integration support enable FireScope to trigger activity in third-party applications based on event activity. A prime example is Cherwell Service Management.
  • As events or outages are detected, FireScope can notify appropriate users by email or SMS, with customizable escalation capabilities and work windows.
  • Powerful predictive analytics capability enable you to leverage deep historic trend data to more accurately predict potential requirements and workloads.

Differentiated Value

Simplified Architecture

Single product solution versus complex suite of 18+ products required by Big-4 monitoring and management suites (BMC, HP, IBM, CA).

Reduced Footprint

Requires less than 50% of the physical hosts to operate, configure and maintain when compared with a legacy Big-4 suite.

Reduce Vendor/Product Sprawl

Opportunity for tool set consolidation to reduce overall M&S costs. Lowers the requirements or need for other 3rd Party Licensed products.

Business/Technology Data Blending

Enables organizations to master the business opportunity of IT and become a true partner in the business.

Easy Data Integration

Our service bus capability allows for nearly code-less integration and correlation of structured & un-structured data.

Simplified, Right-Sized Cost Model

Licensing based simply on number of CI’s.

Increased Operational Efficiency

Reduces the amount of FTE headcount required to build out and maintain solution.

User Self-Service

A proven ability to deliver user self-service improves agility and lowers the cost and pressure on IT operations.

Big Data (NoSQL)

Single data repository with high performance business intelligence capabilities and built-in redundancy.

Elastic Scalability

Stratis has three independent layers of elastic scalability. More collect, compute and storage can be allocate automatically.