FireScope Orchestrate Change Management

The modern data center is a minefield of complexity. Make a wrong move and the business can lose millions. Make the right move and the business can save millions. But how can you tell which move is best without clear visibility into your infrastructure?

Unfortunately, all too often businesses that have a change management process in place rely on tools like Microsoft Word and Exchange to support their process. What hand-written Requests for Change (RFC) like these lack is context. Is everyone aware of which services will be impacted during a change? Which users will be disrupted? What are the potential points of failure, and have all of them been identified? Answering these kinds of questions is where FireScope Orchestrate shines.

FireScope Orchestrate's workflow for Change Management

FireScope Orchestrate features an integrated Change Management system with powerful capabilities for analyzing the impact of potential courses of action and instilling a structured workflow for the change process. This is achieved through FireScope's unique Planning Mode feature, whereby users access a sandbox version of the system where users are free to modify assets and analyze how these changes impact services and users - all without making any permanent changes. Once a course of action has been decided upon, FireScope CMDB's workflow capability manages the process of approval, which can be fully customized to match the unique requirements of your business.

The end result is significantly better understanding of the impact of change, better communication across IT operations, and better outcomes.

 

    Features At-a-Glance
  • Integrated planning mode enables pre-flight evaluation of potential changes to identify the path that minimizes disruption and maximizes business outcomes. Exit planning mode and have your change plan automatically generated.
  • Request for Changes can be created from scratch or using templates for common processes.
  • Integrated workflow manages approval process via email or smartphone application.
  • Implementation of approved changes to system can be performed with the click of a button.
  • Completed change information can be pushed out to other data repositories to ensure all maintain the highest accuracy and consistency.
    Competitive Advantage
  • No additional software to purchase, Change Management is built right in without additional licensing fees.
  • Change planning mode makes FireScope the absolute easiest solution for recording and evaluating change.
  • Customizable architecture helps ensure a more exact fit to your unique operational needs.

 

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    Single, Complete Solution

    Inside your FireScope appliance
  • Complete solution in a box - FireScope Orchestrate is shipped as a physical or virtual appliance, with the complete software stack pre-installed and ready to go. Deployment is as easy as starting the appliance, with no need to purchase additional hardware or software licenses.
  • Dynamic Configuration Management - Go beyond simple asset management and model the complex relationships between your assets to fully understand roles and dependencies.
  • Powerful Discovery - Populate and maintain the accuracy of your configuration data with Orchestrate's powerful, built-in discovery. This ensures you are always working with fresh, accurate data even years after initial deployment.
  • Standards-Based Federation - Leverage your existing sources of data, from excel spreadsheets to applications, without the need to purchase additional connectors or write script.
  • Easy Change Management - Document and visualize the impact of proposed change to identify the best course of action that minimizes disruption and
  • Integrated Reporting - Plan more effectively by leveraging FireScope Orchestrate's built-in report designer. In mere minutes, you can report against any aspect of IT operations - and all without the need to install client-side software or learn a new report language.
  • Enhanced Visualization - See your infrastructure from new perspectives, including dynamic Data Center Visualization and real-time, customizable dashboards.
  • Innovative Mobile Access - Inspect asset configuration information, approve Requests for Change or view reports from your Android mobile device, Apple iPhone or iPad.
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