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FireScope Features

Performance and Security Monitoring
Web Interface Features
Reporting Features
Deployment Features
Support Options

Performance and Security Monitoring Features
Real-time monitoring	Tested with 5,000 monitored devices and servers Hundreds of availability and performance checks per second Easily extendable native agents offer more granular monitoring All data collected is stored in a SQL database
Device configuration	Auto-discovery wizard Based on IP range Based on ICMP ping Based on running TCP services Different templates for different types of discovered devices
Agent-less monitoring options	Availability and performance monitoring Monitoring of remote services (FTP, SSH, HTTP, other) Support of SNMP v1,2,3 SNMP traps Support of HTTP and HTTPS Step-by-step scenarios for monitoring (login, perform transaction, logout) Support of GET and POST methods User-defined scripts for enhanced remote checks and performance testing
Agent-based monitoring features	All platforms supported (UNIX, Windows, Novell) Processor utilization Available and used memory Available and used drive space Disk I/O Operating System specific metrics such as page file usage Application specific metrics such as transactions per second, memory usage and error messages File checksums Monitoring of log files
Integration with 3rd party security solutions	Extend the capabilities of existing 3rd party security and management solutions such as : Tivoli HP OpenView TripWire Snort Net Manager
Issue identification	Security related issues such as: Root-kit or trojan infections Security policy violations Abnormal network traffic Performance and availability issues such as : Memory or processor utilization exceeding thresholds Application service not responding to requests (e.g. web server not delivering content) Low disk space Device unresponsive Or create your own flags to conform with your existing policies and SLA's.
Issue resolution	Reaction instructions can be modified to meet any organization's policies and procedures. Reactions can be defined to a specific device or issue Flexible instructions can include any of the following: Email, phone, SMS or IM notification of specific personnel Automatic execution of remote commands on devices in question Flag for follow up within the FireScope interface Simpler root-cause analysis of issues with access to long term performance trending and log details

Web Interface Features
Usability	Intuitive user interface requires little to no training to master Information presented in easy to understand graphs, charts and tabular data AJAX integration allows real-time data updates without the need to refresh the page XHTML 1.0 Compliant Compatible with any web browser Built in templates to translate information to follow ITIL, COBIT or other IT process frameworks
Collaboration	Create an unlimited number of wikis, message boards, rss feeds, share bookmarks, blogs and calendars Integrate collaboration tools directly within any page Fine-grained permission architecture allows you to customize and control who can access sensitive information Easily integrate commonly used chat programs or email
Security	Role-based security Roles can be modified and new roles created to fit any organization Users are organized by Role, Location and Organization SSL secure connectivity
Flexibility	Portlet architecture allows every page to be customized to the individual user's needs Data source of every chart and graph can be modified without requiring page refresh Choose from any of three pre-defined layouts and color schemes, or build your own

Reporting Features
Reporting Engine	A single report engine with a scope encompassing all of your critical infrastructure Extensive report library offering dozens of pre-built reports covering Security, Capacity Planning, SLA weaknesses, Compliance issues and more Flexible reporting engine with drag-and-drop report building Drill down from any report to individual log file entries Analysis of yearly/monthly/daily statistics Scheduling option provides automatic email delivery of reports Reports can be exported to pdf, excel or csv
Business Intelligence	OLAP engine allows you to analyze your enterprise from any angle, over any time period Fast cube generation for quicker information delivery Analyze any logical groupings from your enterprise as a whole to individual configuration items
Security and Compliance Reporting	Integrate the data collected from existing 3rd party security solutions for a comprehensive security posture analysis Analyze effectiveness of existing security solutions and policies Collection of compliance reports helps isolate weaknesses with any of the following compliance standards Sarbanes-Oxley (SOX) HIPAA SAS 70 Payment Card Industry (PCI) Data Security Standard
Trending and Capacity Planning	Capacity planning reports offer a more detailed understanding of the growth rate of your infrastructure. Identify potential issues before they appear by analyzing performance trends of key systems. Triangulate enterprise performance bottlenecks by aggregating data from multiple sources.
Service Level Agreement Reporting	Identify potential SLA issues before they become problems with long term analysis Detailed long term trending makes it easier to define achievable SLA's. By analyzing your complete infrastructure, root-cause of SLA failures are easier to diagnose
IT Frameworks	Built in framework to generate reports following ITIL, COBIT or other IT process frameworks Pre-built collection of reports designed specifically for organizations using ITIL or COBIT frameworks Report designer makes it easy to design reports that follow any of your existing processes and procedures or organizational needs

Deployment Features
Rapid Deployment Features	FireScope appliances have the OS and all software pre-installed Auto discovery identifies most devices without user intervention Once plugged into your network, create your user accounts and define your notification triggers and reaction policies and FireScope is ready to go.

Support Options
Bronze Level Support	Online Problem Resolution for a limited number of accidents per year provided via email, web and also telephone during business hours for Silver only. Response time within 8 hours
Silver Level Support	Online Problem Resolution for a unlimited number of accidents per year via email, web and telephone 8x5 Response time within 4 hours Standard Remote Troubleshooting
Gold Level Support	Online Problem Resolution for a unlimited number of accidents per year via email, web and telephone 8x5 Usual response time is within 4 hours Standard Remote Troubleshooting Performance Tuning (available as an option) Assigned Technical Account Manager Scheduled Onsite Visits (available as an option) Scheduled Environment Review (available as an option)
Platinum Level Support	Online Problem Resolution for a unlimited number of accidents per year via email, web and telephone 24x7 Response time within 4 hours Emergency response time within 90 minutes Standard Remote Troubleshooting Standard Performance Tuning Assigned Technical Account Manager Scheduled Onsite Visits (available as an option) Scheduled Environment Review (available as an option)

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FireScope - 'fi(- &)r 'skOp - A light-mapping instrument, invented by a diamond dealer, designed to make the smallest imperfections of a diamond visible to the naked eye. At FireScope, we believe that a pristine network is as valuable as a diamond, and that any threat or imperfection should be made visible to the naked eye.

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FireScope Features

Performance and Security Monitoring Features

Web Interface Features

Reporting Features

Deployment Features

Support Options

Download Free Software

FireScope at Work

Ready to Revolutionize?

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