FireScope offers organizations a single solution that provides a real-time business service oriented view of the health of IT operations by collecting and processing security, performance and availability data from nearly any application - database, server, router, security point solution or other networked device.
The partnership will help PS'Soft bring a dynamic vision of BSM to its clients, thanks to the new product "PS'Soft Active Business Service Management, powered by FireScope".The monitoring of critical Business Services on availability, performance and security perspectives will be accessible in real-time through a single dynamic graphic interface. In addition, this innovative solution is:
PS'Soft will also provide Ready-To-Go Business Service Pack, with the BSM solution, allowing monitoring IT services such as service desk, change management, request fulfilment and asset discovery.
A PS'Soft development strategy to reinforce support to ITIL 3.0
This partnership is the first step in a reinforced ITIL 3.0 support strategy developed by PS'Soft to broaden the range of its solutions portfolio and help companies comply with the third and latest version of the ITIL (IT Infrastructure Library) practices.
"PS'Soft will expand its ITIL 3.0 coverage through strategic alliances with software vendors recognized as experts in their fields, as well as through R&D in our core IT Asset Life Cycle & Service Management competencies", explained Sylvain Theveniaud, Director, Product Strategy and Alliances for PS'Soft.
PS'Soft is a global provider of Asset Management, Service Management and Software License Compliance solutions. With over fifteen years experience and thousands of successful deployments, PS'Soft guides organizations to develop sound asset and service management processes - whether based on ITIL, other industry standards, or an organization's unique process requirements. Unlike complex frameworks, PS'Soft's suite of scalable applications is adaptable, provides quick time to value, and easily integrates with an existing IT infrastructure. For more information about PS'Soft and its suite of products and services, please visit http://www.pssoft.com/.
FireScope is a leading developer of innovative Information Technology Service Management ("ITSM") solutions, that is revolutionizing how businesses conduct IT operations. Its pioneering Business Service Management (BSM) solution, provides actionable business intelligence on the health and security of all critical IT assets. FireScope is able to aggregate information from twenty to thousands of networked assets, also includes collaboration tools and an extremely flexible real-time analytics engine. FireScope also offers a enterprise level Configuration Management Database FireScope Inc. is headquartered in Huntington Beach, California. To learn more about FireScope and its advanced ITSM solutions, visit http://www.firescope.com/.