FireScope Buzz

SunCorp

Jeff Smith, CEO Suncorp Business Services

"Suncorp now manages its entire Guidewire ClaimCenter environment - including storage, servers and applications - using FireScope. This approach gives Suncorp a 'Business Services View', which is a single view of all performance metrics and issues that provides it with a clear management advantage."
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The Miller Group

Michael Leggiero, Enterprise Technology Manager

"The solution itself started delivering instant payback from day one by reporting and highlighting the status of the IT services delivery to our business."
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Travelex

Adam, Senior VP Global Product Management

"We really liked the extensible framework. As we are a complex business, meeting the requirements of one set of controls can involve many parts of the business. For example, PCI affects three different businesses in our group, and over 100 different applications. We needed to be able to view PCI compliance across the group and report our compliance 'report card' to the Audit and Risk committee, but manage the events and event remediation at an operational level within each of the businesses. Automation is key, but it all starts with the framework."

 

Slumberland

Seth Mitchell, Infrastructure Team Manager

"While the FireScope system itself is excellent, we want to acknowledge the great support we've received from the implementation and support teams at FireScope. From pre-selection, all the way through to ongoing support, we've received responsive, courteous and very sharp assistance. We've been particularly impressed with the FireScope team's fearlessness when it comes to tackling tough challenges we bring to them; they don't back away - they find a way to help us succeed."
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DataLogix

Dave McCabe, Director of Data Center Operations

"I appreciate the consistent refinement of the product with a methodology of update distribution that is relatively non-impactful to the daily use of the platform."
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SITA

Dave Smith, Senior VP Global Product Management

"At first we didn't believe that FireScope could deploy in days. Then they proved it."

 

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EMA - EMA™ Radar for CMDB/CMS Use Cases - Innovation through Diversity: Q2 2011
 FireScope's Orchestrate is an innovative solution positioned in the highest of this EMA Radar's nine quadrants for all three use cases. This is because Orchestrate is one of the more balanced, functionally consistent and the most eminently deployable solution in this EMA Radar - it's no mean feat to enable effective service modeling customization when data architects or even dedicated data management experts are nowhere in sight.
(FireScope Orchestrate was named Value Leader and Strong Value in this radar, in addition to being named "Easiest to Administer CMDB") - Read more

 

EMA - EMA Radar for Business Service Management (BSM): Service Impact
"FireScope is clearly committed to delivering BSM Service Impact solutions at fairly minimal cost and overhead in administration and deployment" - Read more

 

CIO Update - 14 BSM Service Providers to Watch
"No one is more committed than FireScope to delivering cost effective BSM SI, including both its own automated discovery and monitoring and CMDB support with strong Web services for integration. FireScope is a strong value and a great choice for price-sensitive BSM investments. " - Read more

 

The JamieWire - FireScope Raises the bar with Modular Compliance Solution
"I recently had a conversation with Steve Cotton, CEO of FireScope. The company provides an integrated IT Service management suite including FireScope Business Service Management, Configuration Management and Analytics solutions. They have developed the industries first Self-service solution allowing businesses of any size to achieve a technology agnostic- single-pane view of assets, events, performance trends, security and service-level agreement status. My interest was to see how this applies to the Compliance sector." - Read more

 

Dallas Business Journal's 2009 Best Places to Work Award
"This annual program, now in its seventh year, is a highly sought-after designation. Hundreds of companies in North Texas compete for the honor each year. " - Read more

 

CRN - 25 Coolest Emerging Vendors Of 2009
"FireScope picked by Everything Channel as one of CRN's 25 Coolest Emerging Vendors of 2009. And to 'top' it off, FireScope was also chosen as a Top Emerging Technology Vendor by the same ranking company." - Read more

 

ChannelWeb - FireScope Aims to Cut BSM Frustrations
"IT frustrations can lead some people to break things (Remember that scene from "Office Space?"). Instead, FireScope decided to build things --CMDB and BSM solutions designed to make life easier. " - Read more

 

Who's Hot In Business Service Management
"This is the youngest BSM provider in our list, founded in 2006, with probably the most modern solution due to its adoption of Web 2.0 technologies. FireScope completed its BSM solutions portfolio last year with the acquisition of Caimit and its CMDB technology. It provides an impressive reporting and analytics portal framework for all possible IT and business user roles, and its 11 different connectivity methods collect data from virtually any networked asset. FireScope offers a fully featured Enterprise Edition as well as a Business Edition for SMBs. Both solutions are very attractively priced and sold in an appliance model." - Read more

 

ZDNet - Firescope crushes the BSM price point
"From a usability perspective, Firescope has worked hard to make it easy to understand what the user, whether a sysadmin, CIO or end user sees on their screen. This has been achieved by attention to the differing needs of different roles within an organization. From what I’ve seen, that works well." - Read more

 

PC World - Vendor Goes After SMBs With BSM Offering
"Startup BSM (business service management) vendor FireScope this week launched a low-priced product aimed at providing small and medium-size businesses with easier entry into BSM, where implementations can run into the six figures." - Read more

 

Information Week - Startup Of The Week: FireScope Makes Business Service Management More Efficient
"FireScope lets IT departments get maximum value from investments in management and monitoring products by prioritizing maintenance and remediation." - Read more

 

Computer Business Review - FireScope launches online marketplace
"Marketplace is intended to serve as an online gathering place for professionals to share ideas on IT operations management issues." - Read more

 

InfoWorld - FireScope adds SDK for business service system
"With the FireScope Business Services Management Software Developer Kit, developers can integrate customer IT software into the FireScope interface or blend data from security or business applications into FireScope to provide unique views of IT operations." - Read more

 

The Wall Street Journal - Businesses Embrace 'Mash-Ups'
"a new computer programming style that started out on the Internet, and is now beginning to work its way into business software applications." - Read more

 

CIO Update - Enterprise 2.0 Generates Interop Buzz
"FireScope is pushing the concept of mashups for IT management" - Read more

 

Linux Magazine - FireScope Brings Mashup Capability to IT Operations Management
"FireScope has already had a major impact on the performance of enterprises with mission-critical IT assets." - Read more

 

Information Week - FireScope Uses Google Maps To Monitor Network
"The FireScope management portal is using Google Maps to give IT managers a real-time view of their infrastructure, even if it's spread around the globe." - Read more

 

ITWorld.com - Management Maps
"See more, grasp the physical reality more quickly, and better manage your locations with FileScope. And, finally, the executives can visit your operations center, and actually smile." - Read more

 

Computer World - FireScope uses Google Maps as systems management tool
"The satellite imaging power of Google Maps is being used to give IT managers a bird's-eye view of their facilities and Internet connections in a security information management product developed by start-up FireScope." - Read more

 

FireScope Puts Google Maps To Use
"[Y]ou can look at a U.S. map with a marker for each facility and receive instant reporting if there is a problem with the availability, performance or security of one of those systems..." - Read more

 

Network World - Dashboard uses Google Maps to provide status updates on IT systems
"In addition to the Google Maps function, the FireScope portal gives users a single access point for antivirus programs like those made by Symantec, or programs like HP OpenView that perform security event and incident management." - Read more

 

Enterprise Networks and Servers - FireScope unveils Customizable, Portlet-Based Interface that Gives Real-Time Views of Enterprise's Entire IT System Health; Multiple Locations, All System Assets Incorporate
"Surpassing both the graphical and performance capabilities of other IT operations solutions as well as traditional monitoring products, FireScope offers a real-time, intuitive and customizable look at the entire availability, performance and security of an enterprise's assets" - Read more

 

Sys-Con Media - FireScope Debuts AJAX Powered IT Operations Management Portal
"FireScope bridges the gap between multiple security and management point solutions by aggregating all network and security-related data produced by these point solutions as well as servers, applications, databases and various network devices." - Read more

 

JavaScriptSearch - FireScope Debuts Pioneering IT Operations/Security Management Portal
"Because FireScope is portlet-based, it supports virtually any and all kinds of JSR-168 compliant monitoring, analytical, collaborative and reporting tools." - Read more

 

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