Event Suppression Doesn’t Work

If there’s any one gripe most users have with their monitoring toolset, it’s got to be a lack of effective event suppression. Virtually every organization I visit struggles with notification fatigue. The modern datacenter has a lot going on, and a lot of potential signs of failure occurring; high CPU utilization, services not responding to requests on occasion, drives filling up. One switch goes down and Administrators suddenly get hundreds of notifications. Most of this can be ignored, but how do we suppress effectively?

The Agent-vs-Agentless Debate

APM Digest recently posted an interesting article discussing the differences between agent-less and agent-based monitoring.  I personally can’t count the number of times we’ve heard customers tell us that agents were out of the question.  And I can’t blame them, as agents have previously garnered a bad reputation, and the appeal of monitoring without the overhead […]