A New Approach to Enterprise Service Management
Achieving a new approach to monitoring requires breaking traditional barriers in terms of scalability, agility and analysis that can only be achieved through FireScope’s unique use of cloud-based technologies such as Big Data (NoSQL), elastic scalability, distributed processing, secure multi-tenancy,HTML5/Canvas and predictive analytics.
These technologies make it possible to simplify our solution's architecture and deliver with a single product what previously required 18 or more. For our customers, this translates into a smaller footprint to maintain, delivery in days where months and years were previously required, elimination of integration risks, radically lower total cost of ownership and significantly improved operational efficiency. No wonder Enterprise Management Associates (EMA) has described our solution as "the industry’s single most innovative application of cloud-related technology to support the broader requirements of Enterprise Management to date."
In addition to our technology, FireScope is highly differentiated through our approach to delivery. FireScope solutions take a top-down approach, starting at the business and incorporating all the layers of the business service (i.e. servers, cloud, big data, business applications, power and air systems) that support critical business services. While most solutions on the market focus solely on traditional technology metrics, FireScope specializes in collecting hard to reach, unstructured data from business applications, custom applications or existing management tools, data that is essential for connecting the dots between technology performance and business outcomes.
We meaningfully analyze the performance of each element and how it contextually impacts user experiences and business outcomes. Actionable intelligence is then published through customizable dashboards and notifications, which alert users prior to pending technology or business problems, therefore giving businesses the predictive analysis and reporting needed to make faster, more impactful business decisions.