FireScope Awarded Multiple 'Value Leader' Positions in EMA Radarâ„¢

This radar addresses a much overlooked technology area that's sometimes confused with traditional "big data" investments and pure play application performance monitoring (APM). Advanced Performance Analytics (APA), as Enterprise Management Associates (EMA) defines it, brings real-time or near real-time "big data" to IT operations, architects, service managers and even applications development, as well as IT executives and non-IT business stakeholders. APA has evolved out of classic availability and performance management, but with a twist - rather than siloed approaches to monitoring and analysis, APA demands more expansive data collection, huge levels of analytical scalability and strong insights into cross-domain and/or business outcomes.

Read the FireScope profile from this Radar

"With two clear Value Leader positions and one very strong Strong Value position, it is one of the very top performers in this EMA Radar," said Dennis Drogseth, Vice President at Enterprise Management Associates and the author of this Radar. He further states, "FireScope has also taken the bull by the horns when it comes to capitalizing on cloud scalability for empowering analytics with a designed-in flexibility that also supports multi-layered redundancy, elastic scalability and secure multi-tenancy. Moreover, FireScope has delivered fast time to value consistently to customers - and sometimes delivered in days what its competitors had failed to do over multiple months."

Advanced Performance Analytics looks at where advanced analytics have been applied to support three critical use cases:

  • Technical Performance analytics (FireScope rated "Value Leader") - focused on optimizing the resiliency of critical application and business services - including VoIP and rich media - in cloud (public/private) as well as non-cloud environments with a strong focus on triage, diagnostics, roles supported, self-learning capabilities and associated automation. FireScope's unique Top-Down approach wherein every layer of the service stack is analyzed as a whole made it stand out in this category.
  • Business Impact (FireScope rated "Value Leader") - including User Experience, Customer Experience and customer management, Business Process Impacts, Business Activity Management, and data such as revenue per transaction, abandonment rates, competitive impact, and IT operational efficiency. Due to the inclusion of an Enterprise Service Bus, FireScope was uniquely suited to collect and correlate key business data with technology performance, scoring it well in this category.
  • Change impact and capacity optimization/ planning (FireScope rated "Strong Value") - which are two use cases combined into one, but which share requirements in terms of understanding interdependencies across the application/service infrastructure as volumes increase, changes are made, and configuration issues arise and actions, including relevant automated actions, are required. FireScope Analytics, the on-demand predictive analytics component of the FireScope solution - featuring "What-if" scenario and genetic algorithms in its rich library of capabilities - enabled the solution to help customers understand how and where technology capacity can potentially block business growth.

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